Web User Video Visitation Hours are:
Monday – Sunday
6 AM- 7:30 AM
10 AM- 11 AM
12 PM – 1:30 PM
2 PM – 3:30 PM
6 PM – 7:30 PM
8:30 PM – 9:30 PM
Video Visitations made from the public lobby visitation station must be made during normal business hours: Monday – Friday 10 AM- 11 AM, 12 PM – 1:30 PM, 2 PM – 3:30 PM*.
All inmate communications are documented, recorded, reviewed for content, and can be used against you in a court of law.
Web users and inmates participating in behavior that may be considered to be inappropriate, offensive or involve criminal activity will be blocked from visitation.
*Video Visitation must be initiated 20 minutes prior to the end of visitation hours. These hours are established by the Sheridan County Detention Facility and are subject to change, restriction, and or termination, without notice. Regular rates for Video Visitation are $0.39 cents per minute and are paid for by the web user.
Web Users can test their video and audio equipment by using a free audition room at www.inmatecanteen.com.
Most poor or lost connections during a Video Visitation have to do with the web user’s internet connection or computer hardware. For successful Video Visitation, TurnKey Corrections recommends using hard lined internet connections with previously tested computer equipment. TurnKey Corrections and the Sheridan County Detention Facility are not responsible for the web user’s internet connection or computer hardware. Internet speeds have been tested at the Sheridan County Detention Facility and are more than capable of providing this privilege.